The Guitar Shelter
270 Main Street
Buzzards Bay, MA 02532

November 1, 2001

IMPACT Website Solutions
5 Pine Lake Drive
East Wareham, MA 02538

To Whom It May Concern:

Recently we contacted your company regarding our website design and performance. After the initial consultation we decided on a cost-effective package that would give us the presence and tools we needed to do e- commerce. This letter is to applaud the quick set-up and professional look we received. Business since our website has been redone is up significantly. We know this by the amount of "hits" we are getting and the sales it has generated.

We would like to commend your company for their input, speed and ability to answer all our questions regarding our needs and the cost effectiveness of this endeavor .

Should you need a reference we would be glad to speak with anyone considering using the services of your company. Thanks again for a great job!

Kenneth R Kirklewski

Owner: The Guitar Shelter